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Care team reviews GUIDE alerts and next steps

GUIDE

Confidently Navigate the CMS GUIDE Model

Simplify GUIDE participation with smart workflows, built-in reporting, and the trusted support your team deserves.

The Challenge: A Well-Intentioned Program, A Manual Process

The CMS Delivering an Improved Dementia Experience (GUIDE) Model is a promising step forward in dementia care, but the administrative burden is real. Providers must juggle cognitive assessments, care navigator workflows, advance care planning, respite care tracking, caregiver education, and detailed CMS reporting.

Manual Processes:

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Most of these steps are still done manually. Without a scalable system, teams risk delays, non-compliance, and missed opportunities for impact

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We remove the guesswork from GUIDE participation.

The KangarooHealth Experience: Built for Efficiency and Clarity

KangarooHealth automates key tasks with intelligent reminders, care-plan timelines, and structured templates—aligned with CMS expectations for effortless, audit-ready reporting.

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Why Providers Choose KangarooHealth

We’re not just checking boxes, we’re helping you build sustainable, transformative care models. Here's how we stand apart:

  • More Than Just GUIDE

    More Than Just GUIDE

    Unlike point solutions, KangarooHealth supports multiple CMS programs (GUIDE, RPM, CCM, PCM, and more) through one centralized platform.

  • Fast, Painless Launch

    Fast, Painless Launch

    Start delivering GUIDE-aligned care in weeks—not months—with our proven implementation workflows, templates, and white-glove onboarding support.

  • End-to-End Support

    End-to-End Support

    From day one to audit day, our team is by your side—offering clinical guidance, operational expertise, and continuous optimization.

  • Trusted by Teams Who Care Deeply

    Trusted by Teams Who Care Deeply

    We don’t just provide tools—we become an extension of your care team.

  • Tools That Work Like Part of Your Team

    Tools That Work Like Part of Your Team

    KangarooHealth provides the structure, reminders, and reporting to keep your GUIDE program running smoothly so your team can focus on what they do best.

Clinical team collaborating during a GUIDE care coordination meeting, with one nurse standing at a laptop leading the discussion.

Empowering the People Behind the Program

Your care navigators, family caregivers, and clinical staff deserve a solution that works for them.

Older woman using a cane exiting a car with assistance, representing supportive care in the community. Physician viewing KangarooHealth dashboard to view GUIDE notifications. Family caregivers consult with physician about the GUIDE program. GUIDE patient attends routine cardiologist visit. GUIDE patient aging in place. Caregiver consults physician for medication reconciliation. Elderly patient views remote care mobile application. Caregiver receives support in home for family member in GUIDE program. Nurse educates patient on the use of the connected care mobile application with KangarooHealth Nurse reviews assessments with GUIDE patient.

KangarooHealth equips teams with smart task lists, auto-notifications, and centralized documentation—reducing friction and making communication easier. Our platform is built to help teams do what they do best: support patients and families with empathy and excellence.

Capture the Value of GUIDE Participation

Reimbursement Made Simple

GUIDE offers sustainable reimbursement—but only if your documentation and reporting are accurate.

Provider utilizing KangarooHealth platform to log required GUIDE information.

Log caregiver services with ease

Care team member utilizing KangarooHealth platform to view program documentation.

Download CMS-ready documentation

Caregiver completing GUIDE assessment on tablet.

Track activity with timestamps

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A Trusted Partner in Complex Care

Dementia care is complex. Participating in the GUIDE Model doesn’t have to be. KangarooHealth is a partner you can count on—for today’s requirements and tomorrow’s growth.

Provider and patient holding hands symbolizing the support and partnership with the GUIDE program.
Provider connecting with caregiver by remote telehealth.
Patient receives remote support from care team.
Reassuring doctor with patient enrolling in the GUIDE program.

Whether you’re expanding services, launching new care models, or navigating CMS expectations, we’re here to make it manageable, measurable, and meaningful.

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FREQUENTLY ASKED QUESTIONS

Your Questions, Answered: Everything You Need to Know About Our GUIDE

GUIDE (Guiding an Improved Dementia Experience) is a CMS-supported model that helps enhance care for individuals living with dementia and their caregivers. It is designed for participating providers, organizations, and dementia care teams focused on delivering comprehensive, coordinated, and person-centered support.

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