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Best-In-Class Remote Therapeutic Monitoring
We provide an easy-to-use patient app and complete platform, paired with on-demand clinical monitoring and billing support. Close musculoskeletal care gaps and unlock new revenue streams, without burdening your staff.
Founded in 2015, trusted by hundreds of providers nationwide
why kangaroohealth
Your one-stop remote therapeutic monitoring solution
RTM is tech-enabled monitoring of patients with musculoskeletal conditions at home. KangarooHealth provides plug-and-play RTM programs to track your patients' Home Exercise Program (HEP) compliance, and monitor progress, pain and mobility levels. Our RTM solutions are reimbursable by Medicare, Medicare Advantage, and commercial health insurance plans.
Improve patient outcomes
The KangarooHealth remote therapeutic monitoring platform tracks a patient’s disease activity and flares, boosts patient compliance in home exercise programs, and improves outcome collection. Monitoring can be done by our remote monitoring staff or your staff.
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Identify early symptoms for timely triage
KangarooHealth RTM analyzes a patient's health changes (in pain, mobility, range of motion and functional status), identifies early warning signs, and generates tiered alerts. Patients are escalated as needed to your staff for timely triage.
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Optimize patient engagement
KangarooHealth’s RTM program is different from telehealth–it is not event-based and closes care gaps that occur between provider visits with consistent monitoring and reliable communication. Your patients feel supported, and you gain actionable health insights.
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Boost revenue and financial performance
Providers and qualified healthcare professionals, such as physical therapists (PTs), occupational therapists (OTs), clinical psychologists and registered dieticians, are able to offer and bill RTM services. Go live in less than two weeks.
Proven on healthcare frontlines
My patients appreciate the extra care that comes with remote therapeutic monitoring…It's been very easy to refer patients for services and my reimbursements continue to grow month after month.
Dr. James Lundin
Lead Physician, Blue Diamond Physical Medicine
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After vetting most of the RTM solutions on the market, KangarooHealth is undoubtedly the most outstanding one we trust, for its full compliant, comprehensive, and configurable platform, senior-proof cellular devices, and licensed monitoring clinicians.
Dr. Dave Barrett
Owner, Denville Medical
Demonstrated ROI Results
KangarooHealth RTM unlocks new reimbursements
Our RTM customers report increasing their revenue by $130+ per patient per month, and their RTM reimbursements can be combined with CCM or PCM reimbursements for multi-stream revenue. With KangarooHealth as your partner, you can improve efficiency and effectiveness of care.
Annual Value Unlocked
# of Patients
10
100
1,000
Annual Value
$ 9000 +
*Estimated net gain after full cost of implementation and support services
Features
Our complete remote patient monitoring solution
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The leading RTM platform, configured for you
Our RTM platform is the most configurable platform on the market, and works with the systems you already have in place. We easily tailor our platform to your existing therapy protocols.
Musculoskeletal conditions, pain monitoring and more
Our RTM program covers musculoskeletal and pain conditions, and allows configurable care plans for any MSK condition that qualifies for RTM, such as post-orthopedic surgery recovery monitoring.
Streamlined and on-demand managed services
We verify patient benefits within the same day of patient referral, patient enrollment is completed within 24-48 hours. New providers can complete onboarding and go live within two weeks.
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Engage patients and caregivers via RTM app
Patients and homecare caregivers enrolled in RTM can follow tailored, animated home exercises, report pain levels, review progress, share photos and videos with their care team, and receive reminders, all through our intuitive patient app.
UnMATCHED COVERAGE
Scalable, proactive care
KangarooHealth can support any condition approved for RTM. Most of our customers enroll patients in programs for the following:
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Musculoskeletal function (i.e. osteoporosis, arthritis, tendonitis, herniated disc)
Chronic pain
Post-acute monitoring
Our application
Patients and homecare caregivers access our intuitive patient app that is configurable to their specific needs, including options for:
Home Exercise Programs (HEP) tailored from 350+ animated, step-by-step exercises available in the app.
Tracking daily pain levels, identifying pain flares and pain medication compliance.
Mobility tracking, including step counts from smartphones’ built-in sensors, and early detection of mobility deficiency.
Wound progress photo tracking in a HIPAA compliant manner so care teams can monitor for infection or other issues.
Video tracking, also HIPAA compliant, for monitoring changes in gait or mobility.
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How it works
KangarooHealth RTM makes everything simple
1
You refer patients
You prescribe KangarooHealth RTM to a patient, similar to writing a prescription. This could be one-click with a simple EMR integration, or one minute in the KangarooHealth referral platform.
2
We handle enrollment
KangarooHealth verifies eligibility for your patients, then onboards them onto the KangarooHealth app and walks them through how it will help them, and their care team keeps tabs on their health.
3
You see improved care and more revenue
Either your care team, or our on-demand clinical monitors, use the platform to monitor and engage patients. We provide easy-to-use billing reports that streamline your monthly reimbursement claims. Full revenue cycle management service is also available.
Better care for patients, new revenue for your business. A true win-win.
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FAQ
Is RTM the same as telehealth?
No, Remote Therapeutic Monitoring RTM) is considered a separate service and could be complementary to any telehealth you provide. RTM can be billed separately and is not encounter based.
What are the patient qualifications for RTM?
Per your care focus, KangarooHealth helps you qualify eligibility for your patients. General guidelines include:
• Most patients enrolled in RTM have a musculoskeletal condition, chronic pain or need post-surgery MSK monitoring.
• RTM program members should have a prior management and / or evaluation relationship with their provider, either in person or via telehealth.
• Patients may not be currently enrolled in another RTM program.
Is there any patient out of pocket expense for this program?
• Many patients have $0 out of pocket expenses.
• Depending on insurance plans, some patients may have minimum financial responsibility such as co-pays.
• KangarooHealth will contact the patient with an estimate of their copay for approval prior to final enrollment in the program.
Can a patient be enrolled in RTM and another remote care program?
Patients can only be enrolled in one RTM program by a provider at any given time. During patient enrollment, KangarooHealth confirms with patients that they are not already enrolled in a RTM program.
Patients enrolled in RTM can also enroll in either a Chronic Care Management (CCM) or Principal Care Management (PCM) program through KangarooHealth, which could help improve outcomes for patients with comorbidities and are billed separately through different CPT codes.
How intuitive is the program for senior patients?
Very! Our expert clinical monitoring staff members become a trusted coach to help seniors get familiar with our patient app, and once they are in the app people of all ages find it very easy to use. We also communicate with patients using the channel they prefer, including phone, SMS, or in-app messaging.
Do providers have monthly requirements for a patient in RTM?
• There is no provider obligation for patients in RTM.
• Providers have access to the real-time patient data and risk stratification, as well as monthly clinical reports in our RTM platform any time.
• Either your staff, or KangarooHealth’s remote monitoring support, is in contact with your enrolled patients to encourage compliance and timely check-ins. Your staff is alerted only when necessary based on risk stratification alerts, and only during providers' office hours.
How secure is patient data?
KangarooHealth takes patient data security very seriously. Our platform utilizes HIPAA-compliant servers and KangarooHealth is SOC2 certified. We adhere to all industry best practices on incident management, database security, and privacy.
Billing
What are the RTM CPT codes? What is the reimbursement rate?
RTM Reimbursement: $105-$187 Per Patient Per Month
Medicare & Medicare Advantage: all cover RTM.
Commercial Plans: many cover RTM, and their reimbursements rates are typically 50% higher than Medicare.
Provider Billable CPT
Average Medicare Rates
Notes
98975
$19.38
One-time
Enrollment
98977
$55.72
Monthly Recurring Data Collection
98980
$50.18
Monthly Recurring PPPM
First 20 min. of monitoring
98981
$40.84
Monthly Recurring PPPM
Additional 20 min. of monitoring
(up to 2 units)
(up to 2 units)
*KangarooHealth does not bill patients or payors
When do reimbursements begin?
Our customers usually receive their first monthly reimbursement within 30-45 days of their first submission to commercial insurance or Medicare.
Who handles the billing? Who gets the reimbursements?
Providers are required to submit the reimbursement claims to payors. KangarooHealth provides monthly summary reports for your team’s reference.
We do have full revenue cycle support available upon request.
All reimbursement goes directly to the provider.
What types of insurance cover RTM?
RTM is covered by Medicare, Medicare Advantage and most commercial health plans.
Is RTM encounter based?
No, RTM is not encounter based. It does not change the number of therapy visits a patient is eligible to have.
Getting started
How long does it take to launch with a new client?
KangarooHealth can have your program up and running within two weeks. We have a streamlined onboarding process that involves just 2-3 hours of training time required by your staff.
How long does it take to enroll a new patient?
Referring patients only takes a few clicks if we’ve completed a simple integration with your EMR. If your staff is using the KangarooHealth platform for referrals it typically takes less than 1 minute.
KangarooHealth does the verification of insurance and patients can usually begin using the app within 24-48 hours after referral.
Resources
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