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KangarooHealth

Cookie Policy

KangarooHealth Cookie Policy
Last updated: May 8, 2025

1. Introduction

KangarooHealth, Inc. ("KangarooHealth," "we," or "us") provides this website and KangarooHealth's secure cloud-based remote patient monitoring and care automation applications (the "Applications") to improve healthcare delivery and coordination for our Provider clients ("Providers"), their authorized users ("Designees"), and their patients ("Patients").

When you use the KangarooHealth website ("Site") or mobile application ("App"), certain information about your device and browsing behavior may be collected through cookies, web beacons, and similar technologies. These tools help us deliver a secure, personalized, and continuously improved experience. This Cookie Policy outlines the types of cookies we use, why we use them, and how you can manage your preferences.

Please note: KangarooHealth does not currently use a cookie banner or consent pop-up. By continuing to use our Site or App, you acknowledge the use of cookies as described in this policy.

2. What Are Cookies and Web Beacons?

● Cookies are small text files stored on your device that allow us to recognize your browser and remember certain information, such as preferences and actions.


● Web beacons (also known as pixel tags or clear gifs) are small graphics embedded in web pages or emails that allow us to count users who visit pages or open communications and to gather related statistics.


3. What Information Is Collected?

Cookies and tracking technologies may collect:

● Device and browser details (e.g., type, version, IP address, unique identifiers)


● Usage data (e.g., pages visited, time spent, links clicked, referring/exit pages)


● App activity (e.g., login status, features used)


This information is typically aggregated and used for functionality, analytics, and personalization.

4. Why We Use Cookies

We use cookies and similar technologies to:

● Ensure secure access and proper functionality of our Site and App


● Remember your settings and preferences for future visits


● Analyze usage patterns to improve our services


● Provide personalized content and targeted communications


● Track engagement with emails, forms, and features


5. Types of Cookies We Use

5.1 First-Party and Third-Party Cookies

● First-party cookies are served directly by KangarooHealth to your computer. They are used only by KangarooHealth to recognize your computer or mobile device when it revisits the Site or App.


● A third-party service provider serves third-party cookies on behalf of KangarooHealth and can be used by the third-party service provider to recognize your computer or mobile device when you visit other websites. Third-party cookies are most commonly used for analytics or advertising purposes.


Cegories of Cookies

● Essential: KangarooHealth uses essential cookies to operate the Site and App, including enabling you to use the KangarooHealth product features, such as accessing logged-in or secure areas. We also use essential cookies to enable and support our security features.


● Functionality: KangarooHealth uses functionality cookies and web beacons to remember how you're logged in, whether you updated a review or added a comment, when you logged in or out and the history of the tools you have used on the Site and App, and topics you have recently visited. Functionality cookies allow KangarooHealth to tailor the Site and App to provide enhanced features and content for you and to remember how you have customized the Site or App in other ways. The information collected by functionality cookies and web beacons may be anonymous..


● Performance/Analytics: Performance cookies, web beacons, and other tracking technologies collect information about how you have used the Site or App and may be used to allow KangarooHealth to know that you have logged in so that KangarooHealth can provide you with refreshed content. In addition, these cookies and web beacons are used for analytics purposes, including by KangarooHealth to track aggregate Site and App usage and experiment with new features and changes to enhance your experience on the Site and App.


● Advertising/Targeting: KangarooHealth may use first-party or third-party cookies and web beacons to deliver advertisements and content that is relevant to your interests. These cookies and web beacons can remember that your computer or mobile device has visited our Site or App and may also be able to track your device's browsing activity on other sites or services other than KangarooHealth. This information may be shared with organizations outside of KangarooHealth, such as advertisers and/or advertising networks, to deliver the advertising and help measure an advertising campaign's effectiveness.


5.3 Third-Party Tools We Use

Below are some third-party service providers that currently place analytics, advertising, and social networking cookies within the Site or App. The table is subject to change at any time and does not necessarily include all third-party service providers used by KangarooHealth at any given time.KangarooHealth uses third-party tools such as:

● Google Analytics We use Google Analytics to analyze the use of our website. For more information about Google's privacy practices, see https://policies.google.com/privacy.


● Crazy Egg We use Crazy Egg to analyze the use of our website. For more information about Crazy Egg's privacy practices, see https://www.crazyegg.com/privacy.


● Optimizely We use Optimizely to optimize page content on our website. For more information about opting- out of Optimizely's cookies, see https://www.optimizely.com/legal/opt-out/.


● New Relic We use New Relic to analyze web page performance. For more information about New Relic's privacy practices, please see: https://newrelic.com/termsandconditions/privacy.


● Microsoft Analytics We use Microsoft Analytics to analyze the use of our website. For more information about Microsoft's privacy notices, please see: https://privacy.microsoft.com/en-us/privacystatement.


● iPerceptions We use iperceptions to analyze the use of our website. For more information about iperception's cookie policy, see: https://www.iperceptions.com/en/legal/cookies.


● Marketo We use Marketo for marketing automation services. For more information about Marketo's cookie policy, see: https://documents.marketo.com/legal/cookies/.


● DoubleClick We use DoubleClick to help us target ads on other websites and track how you use the Site or App. For more information about opting out of the ads, see: https://adssettings.google.com/u/0/authenticated.


● Sailthru We use Sailthru for email campaign personalization. For more information about Sailthru's privacy practices, please see: https://www.sailthru.com/legal/privacy-statement/.


● Facebook We use Facebook's social plugin to enable our users to sign in to the Site or App using your Facebook account. For more information about Facebook's social plugin, please see: https://www.facebook.com/help/www/443483272359009.


Each third party may have its own privacy and cookie practices. Please refer to their respective policies linked in the table above.

6. Cookie Duration

We use both:

● Session cookies, which expire when your browser is closed


● Persistent cookies, which remain on your device for a set duration or until manually deleted


7. Do Not Track (DNT)

We do not respond to "Do Not Track" signals because there is no consistent industry standard for compliance.

8. How to Manage or Delete Cookies

You can manage cookie settings through your browser at any time. Disabling certain cookies may impact your ability to use the Site or App fully.
Here are links for managing cookies in commonly used browsers:

●   Google Chrome


●   Mozilla Firefox


●   Safari


●   Internet Explorer


●   Opera


You may also visit:

All About Cookies


Your Online Choices


● Network Advertising Initiative


● Digital Advertising Alliance


9. Contact Us

If you have any questions about this Cookie Policy or your data, please contact our Data Protection Officer privacy@kangaroohealth.com

If you are located in the European Economic Area, the entity responsible for collecting and processing personal data in connection with the Site and App is KangarooHealth, Inc. (U.S.) (contact information provided above).

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